Fashion Retail Sales Visualizer

4 days ago


Halifax, Nova Scotia, Canada H&M Group Full time
About the Role

A dynamic and creative individual is needed to join our team as a Fashion Retail Sales Visualizer. This exciting opportunity will allow you to use your skills in visual merchandising and sales to create an inspiring customer experience in one of our stores.

In this role, you will be responsible for setting up visually appealing displays on the sales floor and windows according to commercial guidelines. You will work closely with the department manager to determine additional commercial opportunities in the store within brand guidelines. Your goal will be to execute floor moves based on those joint decisions.

This position reports to our Store Visual Manager or the Store Manager, depending on store volume.

Day-to-Day Responsibilities

- Ensure garment presentation on the sales floor and windows meets commercial standards
- Work with the department manager to identify additional commercial opportunities
- Execute floor moves to achieve sales goals

Fashion Knowledge

- Stay up-to-date with current fashion trends
- Share seasonal trend information, upcoming campaigns, and brand standards with the store team

Customer Service

- Meet customer expectations for direct service according to H&M standards
- Support the store team to achieve excellent customer service

Indirect Customer Service

- Implement the H&M Visual Identity through the Commercial Handbook
- Create clear red threads from windows to A-area with wearable buying suggestions
- Maintain high-quality garment presentation daily
- Ensure clear customer flow through fixture placement and navigation

Commercial Routines

- Work with the department manager to follow up on store KPIs and initiate actions to reach store goals and budgets
- Adapt store planning according to store needs and budget from the Commercial plan

Visual Store Operations Routines

- Complete sample picking and execute floor moves to create clear stories and wearable buying suggestions
- Complete all sales floor and window morning routines daily before the store opens
- Maintain quantity and condition of incoming visual props and marketing material

People and Teams

- Support the store team to enhance customer and working experience through coaching and development

Training and Development

- Evaluate and develop visual and commercial skills of the store team through regular visual training
- Provide feedback while executing floor moves together with the store team

Communication and Legal Requirements

- Ensure communication in windows and on the sales floor complies with local legislation

Security

- Work in accordance with H&M standards and local legislation to ensure safety at all times

About You

- Inclusive, positive, and creative individual
- Passionate about customer service and helping people find their style
- Multi-tasker who enjoys working in a fast-paced environment with attention to detail
- 1-2+ years of transferable experience welcome
- Ability to lift over 20 pounds and stand for long periods of time

Salary: $45,000 - $60,000 per year

Benefits

We offer attractive benefits, including a staff discount card, medical coverage, vacation pay, and employee assistance programs. Our company strives to have a fair and equal recruitment process.

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