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Café Operations Manager

2 months ago


Toronto, Ontario, Canada HAZUKIDO YORKVILLE Full time
About the Role

We are seeking a highly organized and customer-focused Café Manager to join our team at HAZUKIDO YORKVILLE. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our café.

Key Responsibilities
  • Inventory Management: Organize and maintain inventory levels to meet customer demand and minimize waste.
  • Customer Service: Provide exceptional customer service, addressing complaints and concerns in a professional and courteous manner.
  • Operations Planning: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
  • Team Leadership: Lead and motivate a team of café staff to achieve high standards of customer service and product quality.
  • Health and Safety: Ensure a safe and healthy work environment for all staff and customers.
Requirements
  • Education: College or CEGEP diploma in a related field.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Personal Qualities: Accurate, client-focused, dependable, efficient interpersonal skills, excellent oral and written communication, flexibility, organized, reliability, team player, and ability to multitask.
Benefits
  • Health Benefits: Dental plan and health care plan.
  • Other Benefits: Other benefits, including a permanent position with 40 hours of work per week.