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Telesolutions Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Telesolutions. This is an excellent opportunity for individuals who are passionate about providing exceptional customer experiences and are looking for a challenging role in a dynamic environment.
Job Description:
As a Customer Service Representative, you will be responsible for handling customer inquiries and providing information to resolve their concerns. You will also be required to arrange for refunds and credits, maintain records and statistics, and sell merchandise. Our ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and prioritize tasks effectively.
Work Setting:
As a Customer Service Representative at Telesolutions, you will work in a retail/wholesale establishment/distribution centre setting, answering customer inquiries and resolving issues in a timely and professional manner. This role requires strong attention to detail, excellent problem-solving skills, and the ability to work in a team environment.
Responsibilities:
- Answer customer inquiries and provide information to resolve their concerns
- Arrange for refunds and credits
- Maintain records and statistics
- Sell merchandise
Experience and Specialization:
We are looking for candidates with experience in customer service and a strong understanding of computer and technology knowledge, particularly in the use of the internet.
Personal Suitability:
Our ideal candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and prioritize tasks effectively. They will also have a strong client focus, be efficient in their interpersonal skills, have excellent oral and written communication skills, be flexible, organized, reliable, and a team player.
Benefits:
- Estimated salary: $25,000 - $35,000 per year
- Bonus
- Commission
Other Perks:
We offer a range of benefits to our employees, including a competitive salary, bonus structure, and commission opportunities. Our team-oriented environment and commitment to excellence make Telesolutions an excellent place to work and grow your career. If you are passionate about delivering exceptional customer experiences and are looking for a challenging role in a dynamic environment, please apply today
As a Telesolutions Customer Service Representative, you will have the opportunity to work in a fast-paced environment, develop your skills and knowledge, and contribute to the success of our team. We are committed to providing our employees with a supportive and inclusive work environment, and we offer a range of benefits to support their well-being and career growth. If you are a highly motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
