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Public Service Agent

1 week ago

Brampton, Ontario, Canada Serco Part time

Serco Canada Inc. is seeking a Public Service Agent to provide exceptional customer service and support to the public at one of our 56 Ontario DriveTest Centres.

Job Description:

This role involves interacting with customers, responding to inquiries, and resolving issues in a timely and professional manner.

Main Responsibilities:
  • Providing information and assistance related to Driver Examination services
  • Evaluating applicant eligibility
  • Assessing identity documents
Requirements:
  • A minimum GED or high school diploma
  • Fluency in French and English
  • A valid Ontario Class G driver's licence
  • Two years' experience with demonstrated excellent customer service
Work Environment:

The working environment is safe, healthy, and sustainable, with opportunities for professional growth and development.