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Salesforce Business Analyst Senior
2 months ago
We are seeking a highly skilled Salesforce Business Analyst Senior to join our team at LGS, an IBM Company. As a key member of our team, you will play a crucial role in driving major projects that propel our clients' businesses forward and improve people's lives.
Key Responsibilities- Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions.
- Create configurable solutions that comprise workflows, reports, custom objects, and validation rules.
- Formulate and maintain salesforce solution documentation.
- Work with the design team to ensure that the most significant business operations are addressed.
- Educate and promote CRM standard procedures to guarantee that the solutions produced are highest in class for the business's overall strategy and ethos.
- Create a requirements management strategy for the project.
- Plan and monitor scope by ensuring that needs are within the SOW's scope and communicating any variances for inclusion in the change control process.
- Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints.
- Bachelor's degree in IT Business administration.
- A minimum of 7 years of relevant experience as a business analyst in the fields of functional analysis and needs identification.
- Excellent knowledge of and shown proven expertise with Sales Cloud, Service Cloud, Experience Cloud.
- Knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence.
- Salesforce implementation experience across the whole Software Development Lifecycle (SDLC).
- Configuration and/or administration of customer relationship management (CRM) tools.
- Knowledge of project lifecycle management tools is an asset.
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- A chance to work on exciting and challenging projects.
If you are a motivated and experienced Salesforce Business Analyst Senior looking for a new challenge, please submit your application. We look forward to hearing from you
