Learning Specialist-Roadside Expert

4 days ago


Vaughan, Ontario, Canada CAA Club Group Full time

Job Title: Learning Specialist-Roadside


Position Summary: We are seeking a skilled Learning Specialist-Roadside to facilitate training programs for our contracted network of service providers and fleet.


Key Responsibilities:


• Facilitate training programs to our contracted network of service providers and fleet who deliver our tow, battery, and light service support to our Members.


• Research, plan, and develop new training programs that engage learners.


• Liaise with the business leaders in the development and enhancement of training programs.


• Understand our call taking and dispatching procedures and facilitate training programs for our new and existing Associates.


• Maintain the training records for all the sessions delivered.


• Stay current on the automotive industry as well as training and development trends that will assist in enhancing our training programs.


• Maintain our training trucks, perform circle-checks as needed.


Requirements:


• Excellent communication and facilitation skills.


• Post-Secondary Degree / Diploma, preferably in Adult Education or related field.


• Strong interpersonal skills.


• Minimum 3 years of experience in learning and development or adult education including hands-on training.


• Experience within automotive or towing environment or an aptitude for automotive knowledge is preferred.


• Ability to train in various settings such corporate office, outdoors, and contractors' facilities.


• Valid G driver's licence.



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