Healthcare Quality Improvement Expert
2 weeks ago
Humber River Health is a leading healthcare organization that prioritizes patient-centered care, innovation, and community engagement. Our dynamic team strives to deliver high-quality services that meet the evolving needs of our patients and communities.
We are committed to fostering a culture of safety, compassion, and excellence, where our staff, physicians, and volunteers feel valued and supported in their work.
Salary and Benefits
This permanent full-time position offers a competitive salary and a comprehensive benefits package, reflecting our commitment to attracting and retaining top talent in the field of quality improvement.
About the Role
We are seeking a skilled Quality Improvement Specialist to join our Quality and Patient Safety team. This individual will play a critical role in leading quality improvement initiatives, enhancing patient safety, and optimizing operational efficiency.
The ideal candidate will possess expertise in quality improvement science, human factors engineering, and project management, with a strong understanding of healthcare systems and processes.
Responsibilities
- Develop and implement evidence-based quality improvement projects to enhance patient safety, satisfaction, and trust in Humber River Health's patient care services.
- Lead the analysis of current practices and workflows, identifying opportunities for improvement and implementing changes using change management principles.
- Collaborate with clinical programs to implement recommendations that improve patient and staff safety, completing safety reviews, investigating incidents, and analyzing data to identify trends and implement solutions.
- Foster a culture of quality improvement, safety, and risk reduction throughout the organization.
Requirements
- Undergraduate degree in Engineering or Healthcare required; Graduate degree in Engineering or Healthcare Administration preferred.
- Professional Engineering (P. Eng.) license recognized by the Professional Engineers of Ontario (PEO) preferred;
- Regulated Health Professional (e.g., RN, Clinical Psychologist, Pharmacist) or Physician licensed to practice by the Ontario College of Physicians and Surgeons preferred.
- Minimum of 3 years' experience in leading patient experience quality improvement initiatives; Demonstrated computer skills using MS Office (Outlook, Word, Excel, PowerPoint, Visio, etc.).
Benefits
Humber River Health offers a supportive work environment, opportunities for professional growth and development, and a comprehensive benefits package, including health, dental, and vision coverage, as well as access to on-site fitness facilities and employee wellness programs.
Culture and Community
We value diversity, equity, and inclusion, and actively seek candidates who reflect the diverse communities we serve. As an equal opportunity employer, we welcome applications from individuals who self-identify as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.
We are proud to be part of the Toronto Academic Health Science Network (TAHSN) and deeply involved in research and academic collaboration.
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