Hotel Operations Manager
4 weeks ago
Job Summary: We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Holloway Lodging Limited Partnership - Super 8 Fort Nelson. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction.
Key Responsibilities:
- Establish and maintain operational procedures to ensure efficient and effective housekeeping services.
- Plan and coordinate activities of housekeeping supervisors and crews to meet deadlines and quality standards.
- Ensure compliance with safety standards, departmental policies, and local health and sanitation regulations.
- Coordinate maintenance and repair services to minimize downtime and ensure guest satisfaction.
- Maintain inventory of supplies, equipment, and uniforms to ensure seamless operations.
- Coordinate in-house laundry services to meet guest needs.
- Schedule and assign duties of housekeeping staff to ensure optimal productivity and efficiency.
- Respond to guest complaints and concerns in a professional and timely manner.
Benefits:
- Dental plan
- Disability benefits
- Health care plan
Requirements:
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in a related field
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