Customer Service Representative

5 days ago


Winnipeg, Manitoba, Canada AccorHotel Full time

AccorHotel seeks a Customer Service Representative to join their team in providing exceptional service to guests.

This role is responsible for handling all internal and external calls, responding to guest requests, and ensuring overall guest satisfaction.

  • Answering calls and connecting guests with the appropriate department or person
  • Providing information and assistance to guests as needed
  • Taking In Room Dining orders and handling guest concerns

Requirements:

  • Previous switchboard experience or Rooms Division experience
  • Excellent communication skills and typing speed of 50 words per minute
  • Basic computer skills, including knowledge of Excel and Word
  • Ability to work effectively in a fast-paced environment

Work Arrangements:

Full-time employment at AccorHotel

The estimated salary for this position is $45,000 - $60,000 per year, depending on location and experience.



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