Lead Tour Concierge

2 weeks ago


Edmonton, Alberta, Canada FLYRO Full time
Job Description

We are seeking a highly organized and detail-oriented Lead Tour Concierge to join our team at FLYRO. As a key member of our operations team, you will be responsible for ensuring seamless tour experiences for our clients.

Responsibilities:
  • Confirm transportation and accommodation reservations in advance to ensure smooth logistics
  • Collect administration or entrance fees from clients as required
  • Coordinate recreation activities to meet client expectations
  • Resolve any itinerary or other problems that may arise during tours
  • Assist clients with check-in procedures for accommodations and/or transportation
  • Coordinate activities with local tour guides or leaders of performance groups
  • Provide valuable information on tipping customs, currency exchange rates, metric conversion, and other essential details
  • Sell souvenirs to clients as an additional revenue stream
  • Support clients/guests with special needs
  • Conduct guided tours of museums, gallery exhibitions, and historical, heritage, and other sites, answering inquiries and providing information
Work Conditions and Physical Capabilities:
  • Work under pressure to meet deadlines and client expectations
  • Perform repetitive tasks such as processing payments and handling client queries
  • Demonstrate attention to detail when managing client information and tour schedules
  • Stand for extended periods and walk to facilitate client movements
Experience:

We require candidates with 7 months to less than 1 year of experience in a similar role. This experience should have equipped you with the necessary skills and knowledge to provide exceptional customer service and manage tour logistics effectively.

Company Overview:

FLYRO is a leading tour operator committed to delivering unforgettable experiences for our clients. We pride ourselves on our high-quality services, attentive staff, and dedication to excellence.

Salary:

The estimated salary for this position is $45,000 - $55,000 per annum, depending on location and experience. This figure reflects the level of responsibility, skills required, and industry standards for similar roles.


  • Tour Guide Ambassador

    2 weeks ago


    Edmonton, Alberta, Canada Travelbhai Canada Inc. Full time

    Job TitleTour Guide AmbassadorAbout the RoleWe are seeking a dynamic and charismatic Tour Guide Ambassador to join our team at Travelbhai Canada Inc. In this role, you will be responsible for providing exceptional travel experiences for our clients, showcasing the beauty and charm of our destinations.Key ResponsibilitiesConfirm transportation and...

  • Tour Guide Specialist

    2 weeks ago


    Edmonton, Alberta, Canada Mann International Travel & Tours & Insurance & Mortgage Group Ltd. Full time

    Company OverviewMann International Travel & Tours & Insurance & Mortgage Group Ltd. is a leading provider of travel and tourism services, dedicated to delivering exceptional experiences to our clients.


  • Edmonton, Alberta, Canada Mann International Travel & Tours & Insurance & Mortgage Group Ltd. Full time

    About the RoleAs a Tour Coordinator Specialist at Mann International Travel & Tours & Insurance & Mortgage Group Ltd., you will be responsible for ensuring seamless travel experiences for clients. This includes confirming transportation and accommodation reservations, coordinating recreation activities, and resolving any itinerary or other issues that may...

  • Pedal Pub Tour Guide

    2 weeks ago


    Edmonton, Alberta, Canada PedalPub, LLC Full time

    Job Title: Pedal Pub Tour Guide - Experience CaptainWe are seeking a dynamic and energetic Pedal Pub Tour Guide to join our team in Edmonton! As an Experience Captain, you will be responsible for leading two-hour tours that showcase the city's best breweries, bars, and restaurants.About UsPedalPub, LLC is a unique entertainment company offering guided pedal...


  • Edmonton, Alberta, Canada Mann International Travel & Tours & Insurance & Mortgage Group Ltd. Full time

    Job SummaryWe are seeking an experienced Regional Administrative Manager to join our team at Mann International Travel & Tours & Insurance & Mortgage Group Ltd. As a key member of our organization, you will be responsible for planning, organizing, and directing daily operations.This is a permanent work term position offering 32-40 hours of work per week. The...


  • Edmonton, Alberta, Canada Mann International Travel & Tours & Insurance & Mortgage Group Ltd. Full time

    About the RoleWe are seeking a skilled and enthusiastic Travel Industry Ambassador to join our team at Mann International Travel & Tours & Insurance & Mortgage Group Ltd. As a key member of our operations department, you will be responsible for coordinating and leading tours, ensuring seamless travel experiences for our clients.


  • Edmonton, Alberta, Canada Medicine Hat College Full time

    Company OverviewAt My Home Concierge, we pride ourselves on providing top-notch home maintenance services. Our mission is to make homeowners worry-free by offering a one-stop shop for all their needs.Salary RangeThe salary for this role is estimated to be between $21 and $38 per hour, depending on experience.About the JobWe are seeking an experienced...


  • Edmonton, Alberta, Canada Mann International Travel & Tours & Insurance & Mortgage Group Ltd. Full time

    About UsMann International Travel & Tours & Insurance & Mortgage Group Ltd. is a leading player in the industry, dedicated to providing exceptional services to its clients.


  • Edmonton, Alberta, Canada PedalPub, LLC Full time

    Pedal Pub, LLC is seeking a dynamic and charismatic Application Pilot to lead our two-hour brewery, bar, and restaurant tours in Edmonton. As an experienced tour guide, you will be responsible for providing exceptional customer service, ensuring the safety of our guests, and showcasing the best of our city's vibrant nightlife.Our Pedal Pub team offers a fun...


  • Edmonton, Alberta, Canada Mann International Travel & Tours & Insurance & Mortgage Group Ltd. Full time

    About UsMann International Travel & Tours & Insurance & Mortgage Group Ltd. is a leading provider of travel services and we are seeking an experienced Operations Manager to join our team in the travel department.Job SummaryWe are looking for a skilled and organized individual to oversee the day-to-day operations of our travel department. This role involves...


  • Edmonton, Alberta, Canada Mann International Travel & Tours & Insurance & Mortgage Group Ltd. Full time

    Job DescriptionWe are seeking an experienced Operations Chief to join our team at Mann International Travel & Tours & Insurance & Mortgage Group Ltd.About the RoleThis is a permanent position working 32 to 40 hours per week. The successful candidate will have excellent oral and written communication skills, as well as strong interpersonal skills and...


  • Edmonton, Alberta, Canada Guru Ji International Travels and Tours Ltd. Full time

    The salary range for this role is between $45,000 to $55,000 annually, depending on experience.About UsGuru Ji International Travels and Tours Ltd. is a leading travel agency specializing in customized travel experiences. We are seeking an experienced travel sales representative to join our team.Job DescriptionThis role will involve providing exceptional...

  • Travel Coordinator

    2 weeks ago


    Edmonton, Alberta, Canada Mann International Travel & Tours & Insurance & Mortgage Group Ltd. Full time

    About This RoleWe are seeking a Travel Coordinator to join our team at Mann International Travel & Tours & Insurance & Mortgage Group Ltd. The ideal candidate will have experience in coordinating travel itineraries and providing exceptional customer service.Job DescriptionConfirm Transportation and Accommodation Reservations: Work closely with clients to...


  • Edmonton, Alberta, Canada Mattamy Homes Full time

    **Company Overview:**Mattamy Homes is a leading homebuilder in North America, with 40-plus years of experience across Canada and the United States. Our company is built on a foundation of great people, who are optimistic, hardworking, and supportive.**Role Overview:** As the Design Studio Associate Liaison, you will play a key role in providing exceptional...


  • Edmonton, Alberta, Canada Touchmark at Wedgewood Full time

    Front Desk Receptionist Job SummaryWe are seeking a skilled and friendly Front Desk Receptionist to join our team at Touchmark at Wedgewood, Edmonton's leading full-service senior living community. As a Front Desk Receptionist, you will be the face of our organization, providing exceptional customer service and creating a warm and welcoming atmosphere...


  • Edmonton, Alberta, Canada Medicine Hat College Full time

    About My Home ConciergeWe are a leading provider of home maintenance services in Edmonton, Alberta. Our team of experts is dedicated to helping homeowners like you maintain their properties with ease.Job OverviewThis is an exciting opportunity for a skilled Handyman to join our team and contribute to delivering exceptional results for our clients. As a...


  • Edmonton, Alberta, Canada Touchmark at Wedgewood Full time

    Touchmark at Wedgewood, a leading senior living community in Edmonton, AB, Canada, is seeking a dedicated Concierge to join our team.About the RoleWe are looking for an individual with excellent customer service and communication skills to provide exceptional experiences for our residents and guests. The successful candidate will be responsible for managing...


  • Edmonton, Alberta, Canada Touchmark Full time

    Sales and Marketing ProfessionalWe are seeking a driven and motivated individual to join our Sales and Marketing team as a Retirement Counselor. This is an excellent opportunity for someone who is passionate about helping seniors thrive and wants to make a meaningful difference in people's lives.About the RoleThis role involves building relationships with...


  • Edmonton, Alberta, Canada Mann International Travel & Tours & Insurance & Mortgage Group Ltd. Full time

    At Mann International Travel & Tours & Insurance & Mortgage Group Ltd., we are seeking an experienced Regional Administrative Director to oversee the day-to-day operations of our administrative department.About the RoleThe successful candidate will have a strong background in administration, with experience in planning, organizing, directing, controlling,...


  • Edmonton, Alberta, Canada Medicine Hat College Full time

    Company OverviewAt My Home Concierge, we pride ourselves on providing exceptional home maintenance services to homeowners in Edmonton, Alberta.Salary RangeThe salary for this position is estimated at $24.50 per hour, with the potential to earn up to $38.00 per hour based on experience and performance.Job DescriptionWe are seeking an experienced Appliance...