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Food Service Associate

2 months ago

Richmond, British Columbia, Canada Fortune Terrace Chinese Cuisine Full time
Job Summary

We are seeking a skilled Food Service Associate to join our team at Fortune Terrace Chinese Cuisine. As a Food Service Associate, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities
  • Menu Management
    • Describe menu items, including daily specials, to customers in a clear and concise manner.
    • Recommend menu items to customers based on their preferences and dietary needs.
  • Table Service
    • Clear and clean tables, trays, and chairs to maintain a clean and organized dining area.
    • Greet patrons, present menus, and answer questions regarding food and beverages.
    • Serve food and beverages to customers in a timely and efficient manner.
  • Order Management
    • Take orders from customers and relay them to the kitchen and bar staff.
  • Customer Service
    • Provide exceptional customer service by being attentive, friendly, and responsive to customer needs.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • Experience in the food service industry is an asset.
  • Work Environment
    • Fast-paced environment with a focus on providing excellent customer service.
  • Physical Demands
    • Ability to stand for long periods, lift heavy objects, and move quickly in a fast-paced environment.
What We Offer
  • Competitive Compensation
    • A competitive hourly wage and opportunities for advancement.
  • Benefits
    • A comprehensive benefits package, including health and dental insurance, and paid time off.