Senior Operations Manager

4 days ago


Brantford, Ontario, Canada Bawa Group of Companies Full time

About Our Company

Bawa Group of Companies is a dynamic organization dedicated to providing exceptional care and services to Canada's seniors. As the General Manager at Brantford Retirement Manor, you will play a pivotal role in shaping our community's culture and leading our team with purpose and passion.

Competitive Salary and Benefits

We offer a competitive salary of $80,000 per year, including commission pay, and a comprehensive benefits package that includes dental care, disability insurance, extended health care, life insurance, and vision care.

Job Description

This is a full-time, permanent position responsible for building a high-performing management team, leading an interdisciplinary team, planning and coordinating operational activities, and developing short- and long-term operational plans. You will also provide support and direction to the team, respond promptly to resident and family member concerns, ensure site-level compliance with provincial regulations, and collaborate with internal resources to create an optimum working environment.

Required Skills and Qualifications

  • A bachelor degree in Business Administration, Hotel Management, or a related field
  • 3-5 years of progressive leadership experience in retirement living, hospitality, or a similar sector
  • Proven track record of effective team management, budget management, and operational excellence
  • Experience in sales and marketing, crucial for driving occupancy and engaging the community
  • Excellent verbal and written communication skills

Schedule and Location

This position requires a Monday-to-Friday schedule and is located in person at Brantford Retirement Manor. A Vulnerable Sector Check and/or Criminal Record Check may be required.



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