Senior Identity Management Engineer

3 weeks ago

Halifax, Nova Scotia, Canada ResMed Full time

As a Senior Identity Management Engineer at ResMed, you will play a critical role in shaping the future of digital health technology. Our Digital Health Technology team powers digital experiences and engagement to enhance the lives of millions of people every day through connected care. We build, deliver, and manage a portfolio of data management platforms and mobile offerings in support of our core businesses. We thrive on simple and elegant architecture and agility.

Key Responsibilities:

  • Provide thought leadership through participation in industry standards for Okta roadmapping and best practices.
  • Drive and help define the global roadmap for Identity and Access Management while ensuring scalability, resilience, and a seamless end-user experience.
  • Conduct POCs of new access management products and services to validate integration needs.
  • Coach, mentor, and lead the Okta Platform Engineers globally, helping to develop their skills and see the impact they are making across the organization.
  • Build out SOPs and consistency across the team, striving for excellence.
  • Integrate IAM systems with in-house applications, third-party applications, and SaaS applications for provisioning, identity authentication, and developing connectors between IAM tools and system resources.
  • Implement OKTA integration for our business application using OIN or SAML auth.
  • Set up org2org and SCIM configuration in OKTA.
  • Partner with peer delivery organizations within IT to drive secure solutions without being a roadblock.
  • Work across functions to improve IAM solutions to enhance compliance requirements and best practices.
  • Drive the team to document system configurations, standards, and procedures, ensuring industry and security standards are met.
  • Participate in ongoing compliance, monitoring, and strategy discussions. Ensure audit requirements for the Okta ecosystem are met and be the point of contact for all requirements.
  • Be the voice and brand for the Okta ecosystem, ensuring communication to the end-users is effective and what is needed for each specific user.
  • Work at consistently learning new leadership skills that will help develop and enhance the team's skills.
  • Build a team culture of curiosity, improvement, and jumping in headfirst to try new things.
  • Drive to educate cross-functional teams on skills in the IAM space that will result in a better end-user experience.
  • Develop and maintain documentation relating to ResMed Active Directory and Azure Active Directory environments.
  • Actively listen and develop robust solutions for new challenges and developments through their lifecycle.
  • Demonstrate a proven track record in building, executing, and managing enterprise IAM initiatives in a complex organizational environment.
  • Demonstrate experience in creating IAM processes, implementing and integrating appropriate technologies, and evolving/maturing organizational cultures and processes.

Requirements:

  • 5 progressive years of experience building Identity & Access Management services or IAM, including but not limited to an Okta environment.
  • Drive to build solutions that will solve global, cross-BU issues in a scalable and sustainable way.
  • Knowledge and experience with Identity Management solutions, Kerberos, SSO, OAuth, SAML, Encryption, PKI.
  • Experience with conditional access controls on access management solutions (e.g., Azure AD, Okta).
  • Sound judgment and ability to effectively balance information risk controls with business productivity and growth.
  • Ability to communicate technical information to diverse audiences.
  • Previous experience deploying upgrades and conducting UAT.
  • Experience supporting Microsoft suite of tools.
  • Excellent written communication to build technical documentation, standards, and procedures.
  • Proven ability to work effectively within a collaborative scrum team supporting both project initiatives and operational requests.
  • Ability to work collaboratively across interdisciplinary teams and manage relationships across multiple areas of the business, including Audit, Compliance, and other executive stakeholders.
  • You will have excellent written and spoken skills and clearly express ideas, requirements, and design in written form.
  • Experience in End Point Technical Customer Support is preferable.

What You Can Expect:

  • A supportive environment that focuses on people development and best practices.
  • Opportunity to design, influence, and be innovative.
  • Work with global teams and share new ideas.
  • Be supported both inside and outside of the work environment.
  • The opportunity to build something meaningful and see a direct positive impact on people's lives.

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