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Slopeside Front Desk Representative

2 months ago

Comox Valley, Canada Mount Washington Alpine Resort Full time

**Your Opportunity at Mount Washington Alpine Resort**

:

We are seeking a highly skilled and customer-focused individual to fill the position of Front Desk Agent at our resort. As a key member of our team, you will be responsible for providing exceptional service to our guests and ensuring a seamless experience during their stay.

:

**Key Responsibilities:**

:
  • :
  • Maintain in-depth knowledge of the resort's amenities, services, and activities to answer guest inquiries. :
  • Manage guest reservations, check-ins, and check-outs with accuracy and efficiency. :
  • Maintain and balance the daily cash float to ensure financial accuracy. :
  • Conduct daily key inventory to prevent loss or theft. :
  • Resolve guest concerns and diffuse difficult situations in a professional and courteous manner. :
  • Clean guest rooms as needed to maintain a high level of cleanliness and quality. :
  • Follow direction from supervisors and contribute to a positive and productive team environment. :
:

**What We Offer:**

:
  • :
  • Competitive compensation and benefits package. :
  • Opportunities for professional growth and development. :
  • A dynamic and supportive work environment. :
:

**Requirements:**

:
  • :
  • Excellent customer service skills and ability to work effectively with guests from diverse backgrounds. :
  • Ability to work independently and as part of a team. :
  • Previous experience in a customer-facing role, preferably in the hospitality industry. :
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**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.**