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Incident Responder

2 months ago

Toronto, Ontario, Canada Scotiabank Full time
Job Summary

We are seeking a highly skilled Incident Responder to join our Cybersecurity team at Scotiabank. As an Incident Responder, you will be responsible for responding to account-level threats and attacks at scale, ensuring the safety and security of our customers and the Bank.

Key Responsibilities
  • Incident Response: Respond to account-level attacks targeting any of Scotiabank's products and digital properties in Canada in accordance with our incident protocol, incident communication matrix, service-level commitments, and all associated playbooks.
  • Incident Communication: Produce and provide timely incident communications for a variety of audiences in accordance with the incident management protocol, incident communication matrix, and associated playbooks to ensure awareness and appropriate levels of engagement as part of response activities.
  • Threat Intelligence: Maintain ongoing awareness of the cyber-fraud threat landscape, including through certification, continuing professional education (CPE), industry group participation, threat intelligence feeds, and direct research.
  • Root Cause Analysis: Identify systemic issues, reoccurring problems, and identified threats/vulnerabilities to our Fraud Problem Management function, ensuring these and other root cause contributors are captured within post-incident reviews.
  • Performance Metrics: Work to maintain and exceed established incident management KPIs including mean-time-to-detect (MTTD), mean-time-to-containment (MTTC), mean-time-to-remediation (MTTR) as measured by event type and severity.
  • Event Triage: Intake and triage of events to determine appropriate event type, severity, and prioritization, providing secondary support to Incident Analysts on events that require additional review and escalation.
  • Cybersecurity Monitoring: Identify and recommend changes to cyber-fraud monitoring and alerts that you and your colleagues receive to ensure ongoing improvements to our early-detection efforts.
Requirements
  • Cybersecurity Experience: At least one (1) years of hands-on experience within a cyber-fraud or security incident management role.
  • Cybersecurity Knowledge: Demonstrated knowledge in one or more of: incident management, threat-intelligence, and customer identity & access management (CIAM).
  • Cybersecurity Certifications: Relevant cybersecurity industry certifications are an asset (ex. CISSP, CISM, CISA, GCIH, ITCA, etc.).
  • Education: Bachelor's degree in computer science, cybersecurity, or similar is an asset.
  • Language: Bilingual in Spanish is an asset.
What We Offer
  • Continuous Learning: Continuous learning and advancement via workshops with external providers, courses, and conferences.
  • Strategic Projects: Lead strategic projects with a significant impact on business line growth.
  • Inclusive Workplace: A culture that promotes teamwork and cross-functional collaboration to achieve business goals, inclusive workplace that values diversity of thought, background, and experience.
  • Global Opportunities: Opportunity to work and collaborate with teams and partners across different geographies, enriching professional experience and understanding of global payment markets.