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Collections Specialist
2 months ago
We are seeking a highly skilled Collections Specialist to join our team at CB Canada. As a key member of our finance department, you will be responsible for managing past due balances, reconciling customer accounts, and negotiating payments.
Key Responsibilities- Conduct outbound collection calls to resolve outstanding receivables
- Reconcile customer accounts to ensure accuracy and completeness
- Liaise with internal departments to resolve customer disputes and improve relationships
- Negotiate payment plans and recommend customers for collections when necessary
- Prepare and update AR ageing reports to track and analyze receivables
- 1+ years of experience in accounts receivable or a related field
- ERP system experience is an asset
- Excellent Microsoft Office skills, particularly in Excel
- Detailed and able to work independently with minimal supervision
- Solid understanding of Accounts Receivable (AR) principles and practices
- Excellent communication and interpersonal skills
- Ability to work in a high-volume, dynamic environment
- Competitive base salary and bonus eligibility
- Paid vacation time, pension, and comprehensive benefits
- Hybrid in-office/remote working arrangement
- Opportunities for career growth and professional development