Mortgage Specialist

4 weeks ago

Montreal, Quebec, Canada BMO Full time
About the Role

We are seeking a highly skilled and experienced Mortgage Specialist to join our team at BMO. As a Mortgage Specialist, you will be responsible for cultivating and building relationships with a referral network to drive new mortgage business and increase BMO's share of the home financing market.

Key Responsibilities
  • Proactively contact referral and origination sources to discuss home financing solutions and identify sales opportunities.
  • Develop and execute effective marketing and sales programs to drive business results and increase BMO's market share.
  • Actively search for cross-sell and up-sell opportunities to position to the branch and achieve individual sales and profitability goals.
  • Support the delivery of targeted marketing programs, promotions, and other initiatives to drive business growth.
  • Establish and enhance the Bank's community presence by participating in trade shows, conferences, and related events.
  • Provide exceptional customer service and act as a customer advocate during application and processing activities.
  • Guide customers throughout the mortgage application and processing activities and provide expert advice on mortgage products and services.
  • Partner with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs.
  • Resolve or escalate issues to meet customer expectations and ensure funds are advanced in a timely manner.
  • Stay abreast of consumer needs, industry trends, best practices, and regulatory requirements for mortgage products and services.
Requirements
  • Typically between 3 - 5 years of relevant experience and post-secondary degree in a related field of study or an equivalent combination of education and experience.
  • Strong interpersonal, sales, customer service, and negotiation skills.
  • Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
  • Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.
  • Strong knowledge of the broader real estate industry and mortgage market.
  • Strong negotiation skills.
  • Specialized knowledge from education and/or business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem-solving skills - In-depth.
  • Influence skills - In-depth.
What We Offer

We offer a competitive salary and a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. We also offer opportunities for professional growth and development, as well as a dynamic and inclusive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.

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