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Patient Care Coordinator Assistant
2 weeks ago
About Our Team
We are Ontario Health at Home, dedicated to providing responsive, accessible, integrated, patient-centred care to every person in Ontario. We partner with patients, caregivers, primary care providers, hospitals, long-term care, and retirement homes to deliver exceptional care experiences.
Job Summary
This permanent part-time position offers an exciting opportunity to join our Patient Services team as a Patient Care Coordinator Assistant. You will play a vital role in supporting our Care Coordinators, ensuring seamless patient care delivery.
Duties and Responsibilities
- Support Care Coordinators in their daily activities, ensuring timely completion of tasks and efficient service delivery.
- Maintain accurate and up-to-date patient records, adhering to confidentiality guidelines.
- Enter, update, and manage patient data in our electronic database.
- Provide excellent customer service to patients, families, and service providers via phone and email.
- Collaborate with other departments as needed to ensure smooth workflow and efficient service delivery.
Requirements
- A college diploma in health or social services, business/office administration, or a related field.
- At least 2 years of experience in an office environment, preferably in healthcare administration.
- Exceptional keyboarding/data-entry skills, proficiency in MS Word, Excel, and other applications.
- Excellent organizational and time management skills, ability to work independently with minimal supervision.
- Familiarity with medical terminology and office procedures, knowledge of services provided by Local Health Integration Networks.
Benefits
- A comprehensive compensation package, including attractive hourly rates ($24.53-$29.47/hour) and benefits.
- Ongoing professional development opportunities to enhance your skills and career growth.
- A supportive and inclusive work environment committed to equity, diversity, and anti-racism.
Why Choose Us?
Join our dynamic team and be part of a collaborative environment that values patient-centered care and community engagement.
