Risk Management Specialist, Veterinary Policy
7 days ago
Definity Financial Corporation seeks a skilled Risk Management Specialist to join its team. As a Risk Management Specialist, you will play a pivotal role in evaluating potential risks associated with pet health insurance policies.
You will examine veterinary medical records, identifying areas of concern and making necessary adjustments to policies. This may involve adding exclusions to new policies or modifying or removing exclusions from existing policies. Your goal will be to maintain risk levels within acceptable limits for the company.
About the Role- Support sustainable business outcomes by reviewing veterinary medical records to identify potential risks and their severity.
- Consistent policy risk analysis and decision-making that aligns with established business procedures and policies.
- Offer specialized guidance and support for risk assessments and policy parameters to cross-functional teams.
- Engage with stakeholders to seek input and guidance on complex risks and customer complaints.
- Facilitate a positive customer experience by engaging in discussions regarding policy risk assessment results.
- Prepare and distribute official policy documents to policyholders.
- Graduation from an accredited Veterinary Technology program.
- Minimum 3 years' experience working in a veterinary practice, preferably small animal.
- Bilingual French/English required.
- Strong written and verbal communication skills in French and English.
- Professional, friendly, and courteous in all interactions.
- Capable of working independently and collaborating effectively within a team environment.
- Proven commitment to achieving individual and team goals.
- Proficient in applying critical thinking techniques.
The ideal candidate will have high proficiency in English to service customers across Canada.
Salary Range: $50,200 - $92,500
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