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Retail Store Manager

2 months ago

Richmond, British Columbia, Canada MAC Full time
MAC Retail Store Manager - Full Time Opportunity

Job Summary

We are seeking a dynamic and inspirational Store Manager to lead, coach, and develop our team of Sales Associates to achieve sales, customer service, and operational targets. The ideal candidate will have proven leadership, coaching, and business management skills gained in a fast-paced retail environment.

Key Responsibilities

  • Lead and manage a high-performing team to achieve sales and customer service targets
  • Develop and execute business plans to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management
  • Manage store operations, including inventory, facilities, and cash reconciliation
  • Provide inspirational, authentic, and personalized customer service
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software

Requirements

  • Proven retail management/assistant retail management experience, preferably within cosmetics
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software

What We Offer

  • Competitive hourly range: $25.34 to $38.12 (depending on qualifications, skills, experience, and/or budget)
  • Benefits package, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time
  • Commission/bonus plan (role eligibility may vary based on terms of the respective plan(s))

Equal Opportunity Employer

MAC is an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.