Retail Sales Specialist

6 days ago


Edmonton, Alberta, Canada Floor Concepts Ltd Full time

About the Role:

Floor Concepts Ltd is seeking a Retail Sales Specialist to join our team in sales and customer service. As a key member of our sales floor team, you will be responsible for providing an exceptional shopping experience for our customers, promoting products, and driving sales growth.

Job Description:

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong passion for delivering outstanding customer service. You will be expected to operate cash registers, process transactions, and maintain accurate inventory records. Additionally, you will assist with visual merchandising, provide product information, and resolve customer complaints in a professional manner.

Responsibilities:

  • Customer Service: Provide exceptional customer service by greeting customers, answering questions, and resolving issues promptly and professionally.
  • Sales Floor Operations: Maintain a clean and organized sales floor, restock merchandise, and ensure that all displays are fully stocked and visually appealing.
  • Cash Handling: Operate cash registers, handle customer payments, and balance cash drawers accurately.
  • Inventory Management: Assist with receiving and stocking merchandise, as well as maintaining accurate inventory records.
  • Visual Merchandising: Help create visually appealing displays and fixtures that showcase our products effectively.
  • Product Knowledge: Develop and maintain knowledge of our products, including features, benefits, and pricing.

Requirements:

To succeed in this role, you must have:

Excellent Communication Skills: Be able to communicate effectively with customers, colleagues, and management.Strong Problem-Solving Skills: Ability to resolve customer complaints and issues in a professional manner.Basic Math Skills: Accurately handle customer payments and balance cash drawers.Physical Abilities: Ability to stand for long periods, lift up to 25 pounds, and move quickly around the sales floor.

Benefits:

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. In addition, we provide opportunities for advancement, flexible scheduling, and a comprehensive training program to help you develop your skills and career goals.

About Us:

Floor Concepts Ltd is a dynamic retail company committed to providing an exceptional shopping experience for our customers. We value our employees and strive to create a positive and inclusive work environment that fosters growth and development.



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