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Clinical Team Leader

1 week ago

Brampton, Ontario, Canada Medivet Group Limited Full time

Medivet Group Limited

We are seeking a highly skilled Clinical Team Leader to join our team in Brampton and St Neots practices. As a key member of our management team, you will be responsible for ensuring the smooth and efficient day-to-day running of our clinics.

Key Responsibilities:

  • Deliver exceptional client care and monitor feedback to improve practice performance.
  • Work closely with the Lead Vet and Regional Operations Director to maximise commercial performance and achieve key performance indicators.
  • Observe high standards of regulatory compliance and conduct audits to share best practices within and across practices.
  • Manage practice rotas to ensure optimum service levels and maximise utilisation of clinical skills.
  • Set up teams for success through effective recruitment, induction, communication, and management.
  • Promote the practice externally through local community events and other avenues.

Requirements:

  • Knowledge and understanding of practice environments, ideally gained in a Veterinary, GP or Dental practice setting.
  • An understanding and appreciation of exceptional care and its impact on the client experience.
  • Understanding of regulation and effective process management for compliance.
  • Experience in driving strong commercial performance through financial management, marketing activity, and efficient working methods.
  • Resource planning experience.
  • Coaching and influencing skills to get the best out of colleagues.
  • Proficiency with computer systems, Microsoft Office experience.
  • Good numeracy and analytical skills.
  • Team leadership experience.

Benefits:

  • Health cash plan from day one (covering dental, physio, and optical services).
  • 24/7 Private GP Service.
  • Life Assurance 3x salary.
  • Access to 24-hour counselling by phone or in person.
  • 5 weeks' annual leave plus Bank Holidays, rising to 6 with length of service (prorata).
  • An additional 'Day for You', a paid day's leave for personal use.
  • Interest-free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.