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Retail Store Manager

1 month ago

Timmins, Ontario, Canada CIRCLE K Full time
Job Title: Retail Store Supervisor

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at CIRCLE K. As a key member of our store operations team, you will be responsible for leading and managing a team of sales workers, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and manage a team of sales workers, providing guidance and support to ensure excellent customer service and sales performance.
  • Assign sales workers to duties, ensuring that tasks are completed efficiently and effectively.
  • Hire and train new staff members, or arrange for training to be provided.
  • Authorize payments by cheque, ensuring that financial transactions are accurate and secure.
  • Establish work schedules, ensuring that the store is adequately staffed at all times.
  • Prepare reports on sales volumes, merchandising, and personnel matters, providing insights to inform business decisions.
  • Resolve issues that may arise, including customer complaints and supply shortages.
  • Organize and maintain inventory, ensuring that stock levels are accurate and up-to-date.
  • Supervise and co-ordinate activities of workers, ensuring that tasks are completed efficiently and effectively.
  • Oversee payroll administration, ensuring that employee payments are accurate and secure.
  • Conduct performance reviews, providing feedback and coaching to staff members.
Requirements:
  • 7 months to less than 1 year of experience in a retail or supervisory role.
  • Permanent employment, working 32 to 40 hours per week.
  • Fluency in English, with excellent communication and interpersonal skills.
Work Environment:

This is a fast-paced environment, requiring the ability to work under pressure and meet tight deadlines. The successful candidate will be able to multitask, prioritize tasks, and maintain attention to detail.

Personal Suitability:
  • Accurate and reliable, with excellent organizational skills.
  • Client-focused, with excellent communication and interpersonal skills.
  • Efficient and flexible, with the ability to adapt to changing circumstances.
  • Team player, with excellent leadership and supervisory skills.