Pet Valu Store Leadership Position
2 days ago
We are seeking a motivated and experienced Store Manager to join our team at Pet Valu, one of the largest retail pet food operations in North America. As a Store Manager, you will be responsible for coaching and developing your store team to deliver exceptional customer service and help Pet Parents find the right nutrition and solutions for their pets.
Key Responsibilities:
- Ensure all customer service standards are met by staff and maintain courteous relationships within the community.
- Manage a team of employees, including recruiting, scheduling, training, day-to-day assignment of tasks, supervision, and coaching.
- Operational Standards/Procedures: ensure all staff adhere to standards and procedures set at the corporate operations level.
- Administrative activities: coordinate order placements, maintain inventory, ensure store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork.
- Business Results: coordinate efforts of store staff to achieve targeted results.
Requirements:
- Minimum 2 years customer service and retail store management experience.
- Enthusiasm for learning & growth in the pet care industry.
- Possess an outgoing and friendly personality with strong customer service skills.
- Ability to work as scheduled to meet attendance requirements, including weekends and evenings.
- Ability to have reliable means of transportation to and from the store.
- Observe and coach employees to provide feedback around sales techniques and providing excellent customer service.
- Capacity for understanding inter-team conflicts and escalating when necessary.
- Working knowledge of POS system.
- Ability to lift 50lbs repetitively.
Benefits:
- Competitive salary: $25/hr
- Management training
- Product knowledge
- Employee discounts
- Paid benefits
- Pet-oriented career-building environment
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