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Self Service Associate

2 months ago

Brossard, Quebec, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and customer-focused Self Service Associate to join our team at Walmart Canada. As a Self Service Associate, you will play a critical role in ensuring a positive shopping experience for our customers by providing exceptional customer service and assisting with the processing of transactions through our self-service areas.

Key Responsibilities
  • Customer Service
    • Provide exceptional customer service to customers using our self-service options, including answering questions and resolving issues in a timely and professional manner.
    • Assist customers with transactions, including processing payments and handling returns.
  • Self-Service Area Maintenance
    • Ensure the self-service area is clean, organized, and free of debris.
    • Perform quality checks and interventions as needed to ensure the accuracy and efficiency of transactions.
  • Product Knowledge
    • Stay up-to-date on product knowledge and be able to answer customer questions about products and services.
  • Teamwork
    • Work collaboratively with other associates to achieve sales and customer service goals.
Requirements
  • Education
    • High school diploma or equivalent required.
  • Experience
    • Previous customer service experience an asset.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment.
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
What We Offer
  • Competitive Compensation
    • Competitive hourly wage.
  • Benefits
    • Eligible for benefits, including medical, dental, and vision insurance.
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth.