Senior Salesforce Marketing Cloud Architect

5 days ago

Toronto, Ontario, Canada Canada Goose Full time
Job Overview

At Canada Goose, we are looking for a highly skilled Salesforce Marketing Cloud Architect to join our team.

Company Overview

As a leading global outerwear brand, Canada Goose is known for creating high-quality, premium products that help people stay warm and protected in extreme environments. We are committed to delivering exceptional customer experiences through innovative products and services.

Estimated Salary Range: $80,000 - $120,000 per yearKey Responsibilities
  1. Maintain and support existing instances of the Salesforce Service Cloud.
  2. Work with RESTful APIs to move data between custom databases, CRM platforms, and the Salesforce Service Cloud.
  3. Read and understand business requirement documents to facilitate the creation of an appropriate functionality requirements document.
  4. Ensure that solutions meet both business requirements and technical requirements, including performance, maintainability, and stability.
  5. Develop Visualforce Pages to include extra functionality and write Apex Classes to provide functionality to the visual pages.
  6. Design, Develop & deploy various APEX Classes, Triggers, Test Classes, Visualforce pages & also various Schedule, Batch and Future, Apex classes to implement custom functionalities.
  7. Implement Web to Case, Email to Case functionalities to provide a better customer support to the customers.
  8. Contribute to the development of institutional knowledge of Service Cloud.
  9. Collaborate with BAs, Developers, Admins, and Architects to support the design and building of scalable solutions.
  10. Develop Assignment rules, Escalation rules to enable proper routing of cases to the case team members.
  11. Create technical documentation.
Requirements
  1. 2+ years of hands-on experience working with the Salesforce Marketing Cloud
  2. Experience with SSJS, AmpScript, Journey Builder, Automation studio, and Cloud pages
  3. Experience with design and development of relational databases
  4. Experience working with web services and RESTful APIs
  5. Excellent understanding of the full software development life-cycle
  6. Excellent communication and documentation skills
  7. Brand Ambassador for promoting continuous technical improvements and innovations
  8. Strong organizational, writing, interpersonal, and communication skills
  9. Exceptional attention to detail and a high degree of accuracy
  10. Possess excellent time and project management skills
  11. Ability to work in a fast-paced environment with a high degree of change
  12. Ability to work efficiently under pressure
  13. A team player who builds strong relationships based on trust and integrity
  14. Entrepreneurial spirit
  15. A continuous learner
What's in it for You?
  • A company built on Canadian roots and heritage
  • Your work is recognized with a comprehensive and competitive Total Rewards Program
  • Opportunities for career growth through numerous internal and external programs
  • Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
  • Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues
  • Inspiring leaders and colleagues who will lift you up and help you grow

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