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Food Service Supervisor

2 months ago

Wallaceburg, Ontario, Canada Little Caesars Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Little Caesars. As a key member of our management team, you will be responsible for ensuring that our food and service meet the highest quality standards.

Key Responsibilities
  • Leadership and Training
    • Develop and implement effective training programs for staff to ensure they have the necessary skills to provide excellent customer service and maintain high-quality food standards.
    • Lead by example and demonstrate a strong commitment to customer satisfaction and quality control.
  • Quality Control and Assurance
    • Conduct regular quality control checks to ensure that food meets our high standards.
    • Identify and address any quality control issues promptly and effectively.
  • Customer Service and Relations
    • Provide exceptional customer service and resolve any customer complaints or concerns in a professional and timely manner.
    • Build strong relationships with customers to ensure their loyalty and satisfaction.
  • Operations and Administration
    • Manage staff schedules and ensure that all staff are aware of their responsibilities and expectations.
    • Maintain accurate records of stock, sales, and other key performance indicators.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 7 months to less than 1 year of experience in a food service management role
  • Work Environment
    • Fast-paced environment with tight deadlines
    • Combination of sitting, standing, walking, and standing for extended periods
  • Personal Qualities
    • Excellent communication and interpersonal skills
    • Ability to work under pressure and maintain a high level of attention to detail
    • Flexibility and adaptability in a dynamic work environment
Working Conditions

This is a permanent full-time position with 35 hours of work per week. The language of work is English.