Business System Analyst

1 month ago

Toronto, Ontario, Canada Scotiabank Full time
About the Role

We are seeking a Business System Analyst to join our Commerce Engineering team. In this role, you will collaborate closely with Product, Marketing, and Engineering teams to define processes for onboarding and maintaining marketing technology capabilities.

Key Responsibilities
  • Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements and turn them into use cases, business rules, user stories, sequence diagrams, and process flows.
  • Conduct ongoing governance to ensure the accuracy of platform playbooks, PII, and other relevant information.
  • Determine operational objectives by studying business functions, gathering information, and evaluating output requirements.
  • Recommend platform and operational improvements by analyzing current practices and collaborating with vendors.
  • Work independently with the ability to prioritize tasks and manage your own time efficiently.
Requirements
  • 2+ years of experience as a Business System Analyst, preferably in large enterprise organizations.
  • 1-2+ years of experience with planning/analysis of business requirements for system changes and enhancements.
  • 2+ years of experience working cross-functionally with a variety of end-users.
  • Nice to have experience with Adobe's MarTech solutions.
What We Offer
  • Diversity, Equity, Inclusion & Allyship: We strive to create an inclusive culture where every employee is empowered to reach their fullest potential.
  • Accessibility and Workplace Accommodations: We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits.
  • Community Engagement: Opportunities for community engagement and belonging through various programs.

Work arrangements: Hybrid

Location(s): Canada : Ontario : Toronto

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