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IT Support Specialist

2 months ago

Moosomin, Saskatchewan, Canada Federated Co-operatives Limited Full time

About the Role:

The IT Support Specialist is a key member of our team, providing technical assistance and support to our members and staff. As a skilled IT professional, you will be responsible for troubleshooting and resolving technical issues, providing training and guidance to users, and collaborating with other teams to ensure seamless service delivery.

Key Responsibilities:

  • Provide technical support and assistance to users via phone, email, and in-person
  • Troubleshoot and resolve technical issues related to hardware, software, and network systems
  • Collaborate with other teams to ensure effective service delivery and resolve complex technical issues
  • Develop and deliver training and guidance to users on IT systems and processes
  • Escalate complex technical issues to higher-level technicians as required

Why it Matters:

At Federated Co-operatives Limited, we are committed to providing exceptional service to our members and staff. As an IT Support Specialist, you will play a critical role in ensuring that our technology systems are running smoothly and that our users have the support they need to succeed.

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Requirements:

  • Basic knowledge of IT systems, including hardware and software
  • Previous IT help desk support experience an asset
  • Strong problem-solving skills, critical thinking, and analytical ability
  • Excellent verbal and written communication skills
  • Honesty and trustworthiness, with a results-oriented approach

How to Apply:

If you are a motivated and detail-oriented IT professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.