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Logistics Director

2 months ago


Cambridge, Ontario, Canada Dimplex North America Ltd. Full time
About the Role

The Director of Logistics and Distribution is a key member of the Leadership Team at Dimplex North America Ltd., responsible for ensuring that our transportation, logistics, and warehousing functions consistently meet business needs and customer expectations.

Key Responsibilities
  • Maintain relationships with and oversight of transportation partners through regular communications and formal performance reviews.
  • Track active inbound and outbound shipments, negotiate rates, and manage quotes.
  • Demonstrate awareness and control of transportation operations through appropriate measures including on-time delivery, lead times, cost performance, mode mix, and utilization across all freight modes.
  • Understand and monitor the internal systems settings that manage and influence freight processes.
  • Manage overall cost performance across all transportation modes through the optimization of routes, mode mix, and continual process improvement.
  • Monitor market rates and trends in the global transportation environment to identify and communicate the risks and opportunities these factors present to our operations.
  • Develop and manage RFQ's as required to support benchmarking and contract renewals.
  • Ensure compliance with all applicable customs and regulatory requirements, international trade directives, tariffs, and guidelines.
  • Proactively communicate with internal stakeholders to address issues, promote seamless business operations, and meet customer expectations.
Leadership Expectations
  • Shape a Sustainable Future: Anticipate the future by sensing and acting upon emerging trends, engage and inspire people around priorities, own the outcome, and make growth happen.
  • Keep the Customer Central: Shape customer needs, understand and exceed customer needs, build close customer relationships, establish relevant and trusted customer engagements, and create distinctive value.
  • Act with Agility: Embrace change, show resilience, demonstrate curiosity, solve problems, and make sense of complexity to generate solutions.
  • Fuel Innovation: Seek out the possible, collaborate as one to imagine and discover opportunities, lead change, shape a culture to drive disruptive change, and keep it simple.
  • Champion People Development: Start with yourself, be humble and self-aware, develop capability, foster a culture of development, and grow future leaders.
Requirements
  • Degree or diploma in Logistics, Supply Chain Management, Business, or a related field.
  • 10+ years of transportation and logistics experience.
  • At least 5 years of experience leading, coaching, and managing large, multi-site teams.
  • Excellent communication, organizational, and interpersonal skills.
  • A history of partnering with internal stakeholders in an open and collaborative manner.
  • Experience managing and holding external partners accountable to contractual and performance commitments.
  • Strong coaching and leadership skills with the ability to motivate teams and drive an operational culture that reflects a sense of urgency.
  • A willingness to get into the details to seek out issues and opportunities.
  • Proven record of accomplishment in driving transportation and distribution performance improvements and cost savings.
  • SAP experience would be considered an asset.