Counter and Take-out Team Member
7 days ago
Nature of the Work
An efficient Counter and Take-out Staff member will greet guests at the counter, receive telephone orders according to Pizza Delight's customer service protocol, and execute various tasks to support dining room employees.
Main Responsibilities
- Ensure a professional appearance and maintain cleanliness according to health regulations.
- Apply safety regulations, WHMIS, and equipment usage guidelines.
- Comply with maintenance task guidelines for the restaurant and its equipment.
- Supply service areas and maintain the constant cleanliness of their work area.
- Organize their work area efficiently and greet guests at the counter, presenting the menu, making suggestions, and answering questions about food and beverages.
- Utilize sales techniques, take reservations, and process take-out and delivery orders through the POS system.
- Prepare and serve beverages, condiments, and desserts for take-out, and serve take-out meals while adhering to Pizza Delight's customer service protocol.
- Prepare bills for take-out meals, receive payments, and balance daily financial transactions.
- Perform other tasks as requested by the supervisor.
Requirements
This role requires little experience, emphasizing interpersonal skills, ease in meeting people, teamwork, collaboration, adaptability, and effective communication. Bilingualism may be necessary, and the ability to maintain good personal grooming, confidence, integrity, stress management, a dynamic personality, and flexibility is essential.
Working Conditions
Work hours are generally pre-scheduled, varying according to the position, with possible evening, weekend, and statutory holiday work. Part-time work may be available, with split shifts possible.
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