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Food Service Supervisor

2 months ago

Hamilton, Ontario, Canada Coffee Marie Inc. Full time
Coffee Marie Inc. Job Description

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Coffee Marie Inc.

Key Responsibilities
  • Establish Work Schedules: Develop and implement efficient work schedules to meet the needs of our customers and staff.
  • Requisition Food and Supplies: Source and procure high-quality food and kitchen supplies to ensure exceptional dining experiences.
  • Supervise Kitchen Staff: Lead and train a team of kitchen staff to maintain high standards of food preparation, presentation, and service.
  • Train Staff: Provide comprehensive training to staff on job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Estimate Ingredients and Supplies: Accurately estimate ingredient and supply requirements to minimize waste and optimize inventory management.
  • Hire and Manage Staff: Recruit, hire, and manage a team of food service staff to meet the needs of our customers.
  • Quality Control: Ensure that food and service meet our high quality control standards, maintaining a clean and safe environment for our customers.
  • Prepare Budgets and Reports: Develop and manage budgets, and prepare reports to track sales, inventory, and other key performance indicators.
  • Customer Service: Respond to customer complaints and concerns in a professional and courteous manner, ensuring exceptional customer service.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
Requirements
  • Education: College or CEGEP diploma in a related field.
  • Experience: Previous experience in a food service management role is an asset.
  • Language: Fluency in English is required.
  • Work Hours: 30-44 hours per week.