Digital Product Ambassador

6 days ago


Halifax, Nova Scotia, Canada LifeRaft Full time
About LifeRaft

We are a cutting-edge technology company that provides a threat intelligence and investigations platform, Navigator, to corporate security teams around the world.

Job Description

Estimated Salary: $85,000 - $110,000 per year

We are seeking an experienced Product Specialist to join our Sales Operations Team. This individual will play a critical role in helping to drive our growth by working closely with Account Executives and the Customer Success Team to build and deliver compelling product demonstrations.

The ideal candidate will have experience in providing outstanding client interactions, strong knowledge of business processes, and the ability to scope and execute successful Proof of Concept trials.

Main Responsibilities:

  • Work closely with the sales team throughout the sales cycle to understand and convey customer needs.
  • Build and deliver customized product demonstrations for potential clients that clearly illustrate ROI during the demo.
  • Scope and execute successful Proof of Concept trials.
  • Maintain internal CRM (Salesforce) accounts.
  • Exhibit technical platform capabilities and ability to relate to the audience.
  • Provide thought leadership and product knowledge for the sales, marketing, client experience, and leadership teams.
  • Help to expand customer and prospect databases.
  • Support the Customer Success team during trials and throughout a client's lifecycle.
Requirements and Qualifications

Experience:

  • At least 2 years of experience in a product demonstration or solutions engineer position, preferably within the Corporate Security or OSINT Industries.

Skills and Qualifications:

  • Proven record of providing outstanding client interactions.
  • Strong knowledge of business processes (sales, marketing, service, support).
  • Experience working with Corporate Security, Threat Analysts, or Open-Source Intelligence would be of additional value.
Benefits

We offer a competitive compensation plan and benefits package, including:

  • Attractive compensation and benefits plan.
  • Investment in personal and professional growth.
  • Remote work/office space with flexible hours.
  • Flexible time off – take a minimum of 15 days/year with no cap beyond.
  • Health Benefits & $750 yearly Lifestyle Subsidy.
  • Diversity & Inclusion Committee.
  • Hilarious authentic co-workers & fun social activities.


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