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Spa Operations Manager

2 months ago

White Rock, British Columbia, Canada Natural Oasis Day Spa Ltd. Full time
Job Summary

We are seeking a highly skilled Spa Manager to join our team at Natural Oasis Day Spa Ltd. The successful candidate will be responsible for overseeing the daily operations of the spa, ensuring exceptional customer service, and maintaining a high level of professionalism.

Key Responsibilities
  • Operations Management: Direct and control daily spa operations, including managing staff, inventory, and budget.
  • Customer Service: Evaluate and improve customer satisfaction, addressing complaints and concerns in a timely and professional manner.
  • Staff Management: Hire, train, and supervise staff to ensure excellent service delivery.
  • Marketing and Sales: Plan and implement marketing strategies to increase revenue and customer engagement.
  • Financial Management: Plan and control budget and inventory to ensure financial stability.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Hours: 35 to 40 hours per week.