Automotive Sales Coordinator

3 weeks ago

Richmond, British Columbia, Canada OpenRoad Auto Group Full time
About OpenRoad Auto Group

We are a leading automotive retail group in Canada, representing 21 brands across 34 locations. Our mission is to provide an exceptional customer experience and to be the national leader in customer satisfaction.

Job Title: Internet Sales Coordinator

We are seeking a highly motivated and customer-focused Internet Sales Coordinator to join our team. As an Internet Sales Coordinator, you will be responsible for handling heavy outbound and inbound online contacts, identifying guest needs, and providing a superior guest experience.

Key Responsibilities:
  • Handle heavy outbound and inbound online contacts
  • Proactively identify guest needs and provide a superior guest experience
  • Respond to customer inquiries in a timely and professional manner
  • Set appointments for new and pre-owned vehicles by determining customer needs
  • Maximize vehicle sales and profit by meeting and exceeding established sales goals
  • Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks
  • Commit to meeting and exceeding sales goals
  • Maintain and demonstrate a high level of product knowledge by participating in any and all product training available
  • Provide the highest level of customer service to ensure satisfaction and retention
Requirements:
  • Highly self-motivated with strong leadership skills
  • A post-secondary degree is an asset
  • An interest in the automotive industry
  • Strong customer relation skills and ability to work well with both internal and external customers
  • Good interpersonal skills with the ability to work effectively with all levels of the organization
  • Highly self-disciplined and time management skills are essential
  • Well-organized and detail-oriented
  • Strong computer skills with the ability to maintain records using a computerized system
  • Effective negotiation skills with the ability to make sound decisions
  • A valid British Columbia Driver's License with a good driving record
  • Ability to work in an active, social atmosphere without being distracted
  • Proficient with MS Office
  • Excellent time management and prioritization skills
  • A positive attitude and the ability to work well in a team-oriented environment
About the Role

This is an exciting opportunity to join a dynamic and forward-thinking organization. As an Internet Sales Coordinator, you will have the opportunity to work with a variety of OEM brands, receive amazing incentives, and participate in internal and external training and development opportunities.

We offer a comprehensive extended health and dental plan, tailored around associate wellness, and recognition and engagement events. If you are a motivated and customer-focused individual who is passionate about the automotive industry, we encourage you to apply for this exciting opportunity.

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