Automotive Damage Assessor

4 weeks ago

Chilliwack, Canada Bannister Automotive Group Full time

About the Role

We are seeking a skilled and detail-oriented Automotive Damage Assessor to join our team at Bannister Collision Chilliwack. As a key member of our Body Shop team, you will be responsible for determining the extent of auto body damage and estimating the cost to make the necessary repairs.

Key Responsibilities

  • Promptly greet all customers in a friendly and professional manner while determining and assisting with their needs.
  • Conduct walk-around vehicle inspections while actively listening to customer explanations, concerns, and inquiries.
  • Prepare quotes for customers with clear descriptions for the job quoted.
  • Continuously check in with technicians for repair progress, update customers accordingly and explain the work completed.
  • Obtain quotes on parts and materials from outside suppliers.
  • Interact with vendors, insurance companies and business partners to execute work orders.
  • Resolve any customer concerns in a respectful and timely manner.

Requirements

  • I-CAR Platinum Auto Physical Damage certification is an asset.
  • Exceptionally customer-service driven.
  • Express Repair Certification
  • Mitchell experience is an asset.
  • Excellent communication, interpersonal, and organizational skills
  • Ability to prioritize and maintain professionalism during high-volume periods.
  • Ability to problem-solve and find creative solutions.
  • Self-driven to work independently with the ability to work effectively and collaboratively in a team environment.
  • Class 5 or N Driver's License and a clean driving record

What We Offer

  • Extended health and dental benefits.
  • Employee Assistance Program.
  • A focus on training and career development.
  • Employee discounts.
  • Company events: Team building, holiday celebrations, annual BBQ's.
  • Tenure Rewards: We believe in rewarding commitment and loyalty.
  • Opportunity for advancement and mobility within the Bannister organization.

Why Bannister Collision Chilliwack? Part of the Bannister Auto Group Chilliwack, we are more than a body shop; we are a community. We stand for values, unity, and commitment. Our team thrives on shared adventures and experiences, all while making significant impacts in our local community.

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