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Business Analyst

2 months ago

Kitchener, Ontario, Canada Sun Life Full time
Job Title: Business Analyst

At Sun Life, we're committed to creating a diverse and inclusive work environment where our employees can thrive. As a Business Analyst, you'll play a critical role in supporting our Group Benefits Administration Production Support team.

Key Responsibilities:
  • Liaise with IT to resolve system issues and production support requests
  • Test and document system changes
  • Troubleshoot complex issues and engage IT partners as needed
  • Create and execute test plans to ensure system changes meet business needs
  • Perform production validation of system maintenance and upgrades
Requirements:
  • Strong research, analytical, and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to manage multiple competing demands and prioritize tasks
  • Bilingualism (French and English) is required for Quebec-based roles
What We Offer:
  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive salary range of $54,300 - $88,300
  • A comprehensive benefits package

We're an equal opportunities employer and welcome applications from qualified individuals from all backgrounds. If you're passionate about delivering exceptional results and making a difference in the lives of our clients, we encourage you to apply.