Housekeeping Coordinator

1 month ago


Calgary, Alberta, Canada Autograph CollectionCourtyard by Marriott Hotel Full time
Housekeeping Coordinator Job Description

At Autograph Collection/Courtyard by Marriott Hotel, we are seeking a highly motivated and organized Housekeeping Coordinator to join our team. The successful candidate will be responsible for ensuring the cleanliness and maintenance of hotel facilities, including guestrooms and public areas, in accordance with health and safety standards.

Key Responsibilities:

  • Ensure the cleanliness and maintenance of hotel facilities, including guestrooms and public areas, in accordance with health and safety standards.
  • Receive and record all lost articles found in the hotel.
  • Operate systems such as GXP, Lightspeed, Marriot Global Sources, Excel, and basic computer templates.
  • Answer the telephone as per hotel standards and record every telephone call in a log book/database.
  • Take key inventory to ensure all section keys/master keys are accounted for.
  • Run an in-house guest list, rollaway/crib report, check-out list, from the Property Management System & Verify room status.
  • Responsible for overseeing the effective operation of the Uniform Room alter and repair employee uniforms.
  • Maintain employee records regarding number of uniforms issued, size, repairs completed.
  • Produce daily reports of house count and distribute to housekeeping staff, build Room attendant boards.
  • Maintain and control supply and linen inventories.
  • Maintain all Housekeeping forms Stock Room Attendants caddies (if applicable).
  • Maintain cleanliness of main linen room and offices.
  • Log all Lost and Found items in the logbook and secure items in the storage closet.

Requirements:

  • Ability to stand for long periods of time.
  • Ability to lift 50 pounds individually and up to 100 pounds in a 2 person lift.
  • Minimum 6 months housekeeping/janitorial experience.
  • Energetic, highly motivated.
  • Highly organized with the ability to multitask in a fast-paced environment.
  • Ability to exceed internal and external customer expectations through timely, effective and service-oriented communication.
  • A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests.
  • A willingness to learn, develop and achieve new skills for personal and professional development.

About Us:

At Autograph Collection/Courtyard by Marriott Hotel, we are committed to providing a great work environment for our associates and strive to hire the best associates in the market. We believe in our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. If you are a motivated and organized individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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