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Assistant Property Manager

2 months ago

Calgary, Alberta, Canada OMERS Full time

About the Role

This is an exciting opportunity to join OMERS as an Assistant Property Manager, where you will play a key role in the day-to-day operations of our properties. As a member of our team, you will be responsible for:

Tenant Relationship Management

  • Establish and maintain positive tenant relationships by understanding their needs and concerns, and contributing to prompt resolutions;
  • Assist with tenant move-in and move-out procedures;
  • Manage the day-to-day operations of our properties, including co-working facilities;
  • Interpret leases and ensure adherence to requirements.

Reporting and Analysis

  • Prepare accurate and timely reports, recognizing the importance of internal and external relationships;
  • Assist with monthly management reports and revenue variance analysis;
  • Assist with quarterly reforecasting and reporting;
  • Assist in annual budget preparation.

General Office Administration

  • Attend department and tenant meetings and take minutes as required;
  • Prepare tenant memos as needed;
  • Maintain the tenant manual and coordinate annual updates, as well as supporting the education and enforcement of policies and procedures.

Additional Responsibilities

  • Manage and oversee the day-to-day running of the fitness facility;
  • Assist the Property Manager and parking manager with the day-to-day running and marketing of the parkade;
  • Conduct property and unit inspections to identify maintenance issues or safety concerns that could negatively impact the customer or tenant experience;
  • Maintain vacant suites to OMERS' standards and assist the leasing team as required;
  • Manage storage facilities, coordinate new license agreements and terminations;
  • Perform other duties and projects as assigned from time to time.

Requirements

  • Minimum of 3 years' experience in property management required;
  • Post-secondary degree with a focus in business or real estate preferred;
  • Enrolment in RPA/CPM is an asset;
  • Demonstrated ability to multi-task and manage priorities under pressure with careful attention to detail;
  • Demonstrated analytical and decision-making skills;
  • Strong computer skills and knowledge of MS Office required, basic knowledge in JDE preferred;
  • Excellent communication skills, both written and oral;
  • Strong interpersonal skills for working closely with customers and tenants.