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Optical Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Student Optician. As a Student Optician, you will play a critical role in delivering exceptional customer experiences, fostering customer retention, and promoting outstanding associate/doctor satisfaction.
Key Responsibilities- Greet customers promptly and provide personalized service to ensure a positive experience.
- Determine the reason for the customer's visit and explain how to shop at Pearle Vision.
- Perform tasks accurately and thoroughly, despite time pressure and customer volume.
- Identify and resolve customer complaints in a timely and professional manner.
- Under guidance from an Optician, handle tasks such as taking and recording measurements, adjusting or fitting eyewear, and ensuring finished eyewear meets Pearle Vision' optical standards.
- Understand and communicate the features and benefits of various lenses and frames to customers.
- Assist customers in selecting frames and lenses that meet their lifestyle, RX, and price needs.
- Operate the software system accurately and efficiently, collecting payment and processing transactions.
- Maintain a clean and organized store environment, adhering to company security procedures.
- High School Graduate or equivalent.
- Registered in State licensure program (where applicable) or equivalent schooling.
- Previous optical and retail experience.
- Knowledge of State/Prov Licensing and Guidelines.
- Knowledge of current optical theory and practices.
- Strong communication and interpersonal skills.
- Basic math skills and awareness of current fashion trends.
- Prior sales training.