Onsite Medical Representative

4 weeks ago

Ottawa, Ontario, Canada Amazon Canada Fulfillment Services, ULC Full time

About the Role

The Amazon Workplace Health & Safety (WHS) team is seeking an experienced and innovative Onsite Medical Representative (OMR) to join our team in Ottawa, ON, Canada. As an OMR, you will work closely with the WHS site manager, Wellness Specialists (WSs), and the WHS specialist to provide first aid, advise Amazon Associates (AAs) on occupational and non-occupational injuries, and promote health and wellness in the workplace.

Key Responsibilities

  • Provide triage, prompt first aid within the scope of your training, and/or referral to outside medical providers, if indicated
  • Minimize the AA risk of injury through awareness, education, and proactive engagement
  • Maintain all records of care provided to AAs
  • Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed
  • Manage the workers' compensation and return to work process for AAs with work-related injuries
  • Provide daily activity logs and end-of-shift reports
  • Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits
  • Maintain a clean and orderly environment
  • Monitor and ensure appropriate medical supply inventory is maintained
  • Participate in special projects and ad hoc tasks as assigned
  • Willing to be trained to teach First Aid/CPR/AED certification classes
  • Work flexible shifts, which could include days, nights, and/or weekends
  • Communicate effectively
  • Display professional behavior
  • Multitask and have exceptional time management skills
  • Work in and embrace an inclusive and diverse atmosphere
  • Follow direction, policy, and procedures as per Amazon and local regulation
  • Maintain composure in emergencies and lead emergency response at the site

Requirements

  • High school or equivalent diploma
  • Must have one of the following: Qualified with six months of job experience or certification in the last three years as a:
    • Valid Provincial Primary Care Paramedic Certification from the Ministry of Health AND/OR the Canadian Organization of Paramedic Regulators
    • Current valid Emergency Medical Technician Basic Certification from the Department of Health AND/OR the National Registry of Emergency Medical Technicians (NREMT)
    • Licensed Practical Nurse from the Ministry of Health AND/OR the Provincial College of Nurses AND/OR Department of Health
    • Registered Practical Nurse from the Ministry of Health AND/OR the Provincial College of Nurses AND/OR Department of Health
    • Military Medical Technician (Canada), Combat Medic (USA), Field Medic (USA), Healthcare Specialist (USA), Hospital Corpsman (USN), Aerospace Medical Service Technician (USAF)
  • A Bachelor's degree from an accredited academic institution in:
    • Exercise Sciences
    • Exercise Physiology
    • Health Sciences
    • Kinesiology
  • Must have a valid card evidencing successful completion of standard first aid with CPR/AED level A or C from a Workplace Safety and Insurance Board (WSIB) approved certifying authority

Preferred Qualifications

  • Certified to teach first aid, CPR, and AED training from Heart and Stroke Foundation or Canadian Red Cross
  • Proficient in Microsoft Office
  • Experience with an industrial wellness program
  • Passion for promoting health and wellness
  • Experience coaching on body mechanics
  • Experience managing musculoskeletal disorders
  • Experience in ergonomics
  • Experience with federal and province-specific regulations
  • Experience with Workers Compensation
  • Proficient in digital recordkeeping

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