Spa Receptionist
4 weeks ago
We are seeking a highly organized and efficient Spa Receptionist to join our team at Ritual Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a seamless experience for our guests.
Responsibilities- Customer Service: Greet guests, answer phone calls, and respond to emails in a professional and courteous manner.
- Appointment Management: Schedule and confirm appointments, manage waitlists, and ensure timely communication with guests and staff.
- Administrative Tasks: Process payments, manage cash handling, and perform various administrative duties as needed.
- Communication: Maintain open communication with guests, staff, and management to ensure a smooth and efficient operation.
- Education: Secondary (high) school graduation certificate.
- Experience: Experience an asset.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in MS Office.
Our spa is a fast-paced environment with a focus on providing exceptional customer service. As a Spa Receptionist, you will be working in a team-oriented environment with a focus on delivering a high-quality experience for our guests.
What We Offer- Competitive Salary: We offer a competitive salary and benefits package.
- Opportunities for Growth: We are committed to providing opportunities for growth and development within our team.
- Work-Life Balance: We prioritize work-life balance and offer a flexible schedule.
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