Spa Receptionist

4 weeks ago


Abbotsford, British Columbia, Canada Ritual Spa Full time
Job Summary

We are seeking a highly organized and efficient Spa Receptionist to join our team at Ritual Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a seamless experience for our guests.

Responsibilities
  • Customer Service: Greet guests, answer phone calls, and respond to emails in a professional and courteous manner.
  • Appointment Management: Schedule and confirm appointments, manage waitlists, and ensure timely communication with guests and staff.
  • Administrative Tasks: Process payments, manage cash handling, and perform various administrative duties as needed.
  • Communication: Maintain open communication with guests, staff, and management to ensure a smooth and efficient operation.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in MS Office.
Work Environment

Our spa is a fast-paced environment with a focus on providing exceptional customer service. As a Spa Receptionist, you will be working in a team-oriented environment with a focus on delivering a high-quality experience for our guests.

What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We are committed to providing opportunities for growth and development within our team.
  • Work-Life Balance: We prioritize work-life balance and offer a flexible schedule.

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