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Cybersecurity Manager, Threat Detection and Response
3 weeks ago
We are seeking a highly skilled Cybersecurity Manager to join our team in Toronto, Canada. As a key member of our Global Fraud Management function, you will be responsible for responding to account-level threats and attacks at scale.
Key Responsibilities- Respond to account-level attacks targeting Scotiabank's products and digital properties in Canada, regularly reviewing and incorporating lessons learned.
- Produce and provide timely incident communications for various audiences in accordance with the incident management protocol, incident communication matrix, and associated playbooks.
- Provide guidance and recommendations to leadership, peers, and stakeholders across the team to support effective decision-making during incident response, post-incident, and prevention phases.
- Identify systemic issues, reoccurring problems, and identified threats/vulnerabilities to capture within post-incident reviews and ensure these are addressed by the Fraud Problem Management function.
- Act as a subject matter expert resource to the Fraud Problem Management team, supporting appropriate and effective resolutions for identified problems.
- Maintain and exceed established incident management KPIs, including mean-time-to-detect (MTTD), mean-time-to-containment (MTTC), and mean-time-to-remediation (MTTR) as measured by event type and severity.
- Recommend changes to cyber-fraud monitoring and alerts to enhance early detection efforts.
- Provide mentorship and coaching to new team members, ensuring adherence to incident protocols, communication matrices, service-level commitments, and associated playbooks.
- Regularly recognize and reinforce high-quality work and behaviors contributing to the success of our mission.
- B based on lessons learned during incident response, suggest changes to comprehensive incident management playbooks outlining processes, tools, data, technology requirements, communications protocols, and cross-functional interaction models with internal partners.
