Customer Advocacy Specialist

5 days ago


Drummondville, Quebec, Canada Desjardins Group Full time

This Customer Advocacy Specialist role is an exciting opportunity to join our team and make a meaningful impact on our members' lives. As a customer advocate, you will be responsible for identifying and resolving customer concerns, as well as developing and implementing solutions to improve our services.

We offer a dynamic work environment with opportunities for growth and development. Our comprehensive benefits package includes competitive salary and annual bonus, 4 weeks of flexible vacation, defined benefit pension plan, group insurance including telemedicine, and reimbursement of health and wellness expenses and telework equipment.

To succeed in this role, you will need strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. You will also be able to work independently and as part of a team, and be adaptable in a fast-paced environment.

At Desjardins, we prioritize diversity, equity, and inclusion, and we're committed to creating a workplace culture that values individuality and promotes mutual respect.



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