Logistics Operations Manager
2 months ago
Job Summary:
Bison Transport is a leading third-party logistics provider seeking a motivated and dynamic Freight Brokerage Specialist to join our team. As a key member of our operations team, you will play a crucial role in sourcing and securing reliable carriers to meet our clients' transportation needs.
Key Responsibilities:
- Source and identify reliable carriers to expand our network and meet client transportation requirements.
- Develop and maintain strong relationships with carriers, fostering trust and effective collaboration.
- Negotiate freight rates and contract terms with carriers, ensuring competitive and cost-effective solutions.
- Manage carrier performance, including tracking on-time delivery, service quality, and compliance.
- Continuously monitor market conditions, industry trends, and carrier capacity to proactively address any potential challenges.
- Utilize transportation management systems (TMS) and load boards to identify and match available freight with suitable carriers.
- Coordinate with the operations team to ensure seamless execution of transportation services and resolve any issues or exceptions that arise.
- Maintain accurate and up-to-date records of carrier contracts, rates, and service agreements.
- Provide exceptional customer service by promptly responding to inquiries and keeping clients informed on shipment status and updates.
- Collaborate with the sales team to support business development efforts, including prospecting and lead generation.
Requirements:
- Recent graduate of a Commerce, Management, or Business Administration degree.
- 1-3 years proven experience in carrier sales, freight brokerage, or logistics operations.
- Previous sales experience considered to be an asset.
- Strong negotiation and communication skills with the ability to build and maintain professional relationships.
- Excellent problem-solving abilities and the capacity to thrive in a fast-paced, deadline-driven environment.
- Familiarity with transportation management systems (TMS) and load boards.
- Proficient in using technology and software applications such as Microsoft Office Suite.
- Strong organizational skills and attention to detail to effectively manage multiple tasks simultaneously.
- Understanding of transportation regulations, compliance, and industry best practices.
- Ability to work independently as well as collaboratively within a team environment.
- Flexibility to adapt to changing priorities and willingness to go the extra mile to meet client and company needs.
Why Bison:
We offer a supportive team environment that provides coaching and training to help develop your skills and progress your career. Our dispersed work environments promote a healthy work-life balance, and we are committed to environmental sustainability. We are an active participant in Corporate Social Responsibility and Charitable Giving, and we celebrate over 50 years in business.
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