Operational Risk Analyst

7 days ago


Waterloo, Ontario, Canada Manulife Insurance Malaysia Full time
Role Overview

The Operational Risk & Control Analyst will play a pivotal role in the Canada Operations Line 1B Risk and Controls team, partnering with various business units to promote risk awareness and management. This individual contributor position requires collaboration with team members, subject matter experts, and stakeholders to execute the core components of the Operational Risk Management Framework.

This analyst will participate in reviewing and documenting key risks and controls, identifying gaps, and proposing corrective action plans to remediate them. They will also ensure appropriate control monitoring and testing is performed.

**Key Responsibilities:**
  • Collect and manage Reportable Events, ensuring timely logging and development of corrective action plans.
  • Conduct deep dives into root causes of control breakdowns, evaluating impact and recommending new controls where necessary.
  • Complete reporting on new incidents and follow up on recovery tasks.
  • Collaborate with front line managers to assess Business Continuity Plans and document business impact analysis.
  • Support Canada Operations Leaders in performing access reviews for ACLs, SharePoint sites, and Systems.
  • Work with Operational Leaders to review and respond to audit findings and recommendations.
  • Improve current processes, adding value and efficiencies.


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