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AWS Solutions Architect Specialist

2 months ago

Toronto, Ontario, Canada Amazon Full time
Technical Solutions Architect

The Worldwide Specialist Organization (WWSO) at Amazon works closely with customers to identify and solve their most complex business challenges. As a Technical Solutions Architect, you will be part of a team that helps customers build and execute go-to-market plans that leverage AWS services to drive business growth.

Our team is made up of specialists with deep technology expertise who help carry their fields into the future. We stay connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap.

As a Technical Solutions Architect, you will be responsible for owning the technical engagement and ultimate success around specific implementation projects. You will work closely with customers to understand their technical objectives and provide deep technical expertise in your domain to advance adoption of AWS products.

Key responsibilities include:

  • Leading architectural reviews and workshops to advance customer technical objectives
  • Educating customers on the value proposition of AWS and participating in architectural discussions to ensure solutions are designed for successful deployment in the cloud
  • Providing data and anecdotes on what is working and what is not back to the larger specialist community and product teams
  • Acting as primary point of contact for urgent customer issues in your technical specialty

We are looking for someone with 7+ years of experience in designing and implementing distributed applications, managing technical customer-facing resources, and building integrations across WFM, CRM, and contact center solutions. Experience with scripting/coding, software development tools, and methodologies is highly desired. A computer science degree or relevant experience is also preferred.

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.