Learning Experience Designer

2 weeks ago

Pickering, Ontario, Canada goeasy Full time

About this role

We're seeking a talented Instructional Designer to support our LendCare team in Pickering. As a key member of our learning team, you'll play a vital role in shaping the future of learning for this high-growth area of the business.

Key responsibilities

  • Design and develop learning solutions that align with business objectives and learner needs, utilizing sound instructional design principles and industry best practices.
  • Write clear, concise, and accurate technical content for a variety of learning formats, including e-learning, webinars, videos, manuals, guides, and job aids.
  • Conduct thorough quality assurance checks and user testing to ensure the functionality and usability of learning products.
  • Apply feedback from stakeholders, subject matter experts, and business leaders, revising content as necessary to ensure timely delivery of learning solutions.
  • Perform background research and content analysis to inform design decisions.
  • Review source materials and conduct interviews with subject matter experts to gather essential content for courseware design and development.
  • Map course objectives and assessment strategies from requirements, design documents, and training KPIs.
  • Create blended learning solutions that incorporate classroom training, eLearning courses, and on-the-job activities, catering to business needs and learner preferences.
  • Author process manuals and procedural documents for diverse topics and audiences.
  • Stay updated on the latest trends and technologies in instructional design and technical writing through ongoing research.
  • Develop and maintain effective program measurement strategies to evaluate the impact of learning initiatives.

Requirements

  • Hold a bachelor's degree in communication, educational technology, adult learning, or a related field.
  • Bring at least three years of instructional design experience, preferably within a corporate environment.
  • Possess technical writing skills, which are considered a valuable asset.
  • Proficient with authoring tools and platforms, including Articulate Storyline.
  • Have experience with design tools such as Adobe Illustrator and InDesign.

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