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Food Service Supervisor

2 months ago

Vancouver, British Columbia, Canada Cafe Ami Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Cafe Ami. As a key member of our management team, you will be responsible for overseeing the daily operations of our cafe, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.

Key Responsibilities
  • Supervise and Coordinate Staff

Supervise and coordinate the activities of our food service staff, ensuring that they are working efficiently and effectively to meet the needs of our customers.

Train and Develop Staff

Train and develop our staff in their job duties, sanitation and safety procedures, and other areas of importance to ensure that they have the skills and knowledge needed to succeed in their roles.

Estimate and Manage Inventory

Estimate and manage the inventory of ingredients and supplies required for meal preparation, ensuring that we have the necessary stock to meet customer demand.

Hire and Manage Staff

Hire and manage our food service staff, ensuring that we have the right people in the right roles to meet the needs of our customers.

Ensure Quality Control

Ensure that our food and service meet the highest quality control standards, ensuring that our customers receive exceptional service and that our food is prepared to the highest standards.

Address Customer Complaints

Address customer complaints and concerns in a professional and courteous manner, ensuring that our customers feel valued and respected.

Maintain Records

Maintain accurate records of stock, repairs, sales, and wastage, ensuring that we have the information needed to make informed business decisions.

Establish Work Schedules

Establish work schedules for our staff, ensuring that we have the right people in the right roles at the right times to meet the needs of our customers.

Requirements
  • Education

Secondary (high) school graduation certificate is required.

Experience

1 year to less than 2 years of experience in a food service supervisory role is required.

Other Benefits

We offer a competitive salary and benefits package, including permanent employment and the opportunity to work in a dynamic and fast-paced environment.