Information Technology Specialist

4 weeks ago


Ottawa, Ontario, Canada Canada Inc. Full time

Job Summary: We are seeking a highly skilled Information Technology Specialist to join our team at Canada Inc. as a Technical Support Analyst - IT. The successful candidate will be responsible for providing technical support to users, troubleshooting issues, and implementing solutions.

Key Responsibilities:

  • Provide technical support to users via phone, email, or in-person
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Implement solutions to resolve technical issues
  • Collaborate with other teams to resolve complex technical issues
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group

Requirements:

  • Education: College/CEGEP
  • Experience: 5 years or more
  • or equivalent experience
  • Knowledge of ITIL, JavaOS, security software, project management software, website creation and management software, web service design, database software, software development, C++, and Oracle
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and problem-solving skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply: If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter, to [insert contact information].



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